Position Description:

The Web Project Coordinator assists the web project manager once an account has been awarded. Accomplishes Web project objectives by following web project management processes within client relationships, project scope; testing and delivering solutions.

Major Areas of Responsibility:

• Answer emails as directed by PM
• Answer/return phone calls from potential clients
• Competitor Analysis/Site Review Pre-Kickoff
• Kickoff Brief and email w/ next steps (organize, edit, send)
• Gather any concept feedback/brief feedback, edit, and get approval
• Sitemap document creation
• Attend Meetings and Take Notes to transcribe
• Content document creation (includes scraping current content and restructuring existing content)
• Revisions to sitemap and content document
• Meeting to present wireframes
• Revisions to wireframes
• Homepage revisions based on client feedback in Trello/Invision
• Set up internal page design tasks
• Internal page revisions based on client feedback in Trello/Invision
• Meeting Agendas
• Meeting Recaps
• Gather and organize assets from the client (images, content, credentials, etc.)
• Set up development sprints and tasks in Trello with help from PM
• Upload images and content
• Test link to client w/ testing document
• Organize and manage client feedback in testing
• Cross-browser and device testing
• Bug documentation and review in Trello
• Launch process set up (can include account set up, explanation of pricing, and guiding client in hosting decisions, etc.)
• WordPress/CMS/System training for client
• Bug/post-launch communication with the client and internal organization
• Post mortem agenda and prep
• PM meeting
• Time/budget management for maintenance clients
• Trello/Harvest set up
• Miscellaneous tasks for clients (content updates, image updates, newsletter posting, exporting site analytics, bug troubleshooting, add WP users, reset passwords, explain why things are out of scope, emails explaining bugs/problems & options, phonecalls, etc.)
• Plugin update planning, testing, and communication

Primary Objectives:

• Internal Communications with PM through Internal Sweb processes.
• Assist PM for all project coordination to make sure we have all work in line for the production team and deliverable met to clients.
• Communicate with the Project Manager to ensure an efficient process and quality project.
• Making sure the process is smooth for the client and design/dev team.
• Translate leads to sales by gaining a thorough understanding of the lead’s needs and suggesting solutions that best meet those needs.
• Provide efficient and friendly communication with all prospects in the pipeline.
• Provide efficient and friendly communication with all clients.

Required Knowledge, Skills, and Abilities:

• Bachelor’s Degree in Business, Marketing, Communications, or related field
• In-depth understanding of Sweb Development services
• Professional but friendly and fun demeanor
• Experience in customer service
• Web, Mobile, and Social Savvy
• General understanding of the scope of website, social media, and website projects
• Organization and planning skills
• Work management and prioritizing skills
• Verbal and written communication skills
• Problem-solving ability
• Attention to detail
• Accuracy, Flexibility, Reliability, Teamwork

How To Apply

To apply, please send your resume to info@swebdevelopment.com and our team will review and reach out to schedule an interview.